• Do you allow caravans or motorhomes? We allow VW style/size campervans, but no caravans or motorhomes. We do not have electrical hook-ups or chemical waste disposal.

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• Can we park next to our pitch? Due to the ample size of our pitches, we allow parking next to your pitch for your convenience. Please be very careful driving around the site and do not exceed the 10mph speed limit at any time.

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• Do you allow dogs on site? We are dog friendly, but please keep your dog on a lead whilst on site - we have nearby lakes with geese & ducks, as well as fields of Alpaca that we need to keep safe. Please let us know when booking if you intend to bring your four legged friend.

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• Do you allow camp fires? Yes! Every pitch has its own fire pit, and the Campsite Manager will visit every pitch each evening around 5/6pm to sell local firewood and kindling, kiln dried to the latest strict Government moisture levels. If you need wood out of hours then please contact the Campsite Manager directly by phone (07801109243) and hopefully we can arrange a wood drop off for you. Please only use the firepits provided and do not bring your own firewood as 1. We can not be certain that the wood complies to UK moisture laws, 2. Wood often contains screws and nails that are left in the fire and can cause harm to wildlife and campers alike, and 3. We need to protect the surrounding woodland from diseases such as Ash Die Back, Dutch Elm disease, and cannot risk burning diseased wood whose spores will infect surrounding tress when burnt. 

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• Can we have a BBQ? Off ground BBQ's are welcomed, but please avoid using disposable bbq's as they burn the grass, as well as being bad for the environment.

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• What facilities are available?  We have a toilet block, multiple washing up basins & hot showers at the top of the camping  fields, with all facilities cleaned to a high standard regularly.​

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• Can we interact with the alpaca? Please do not attempt to feed, chase herd or ride the alpaca, the camels, or any other animals on the farm. You are guests on their farm so please respect them. You are welcome to walk amongst the alpacas and llamas but leave your dogs on your pitch. Under no circumstances should you enter the Camels field.

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• Can we go in the wooded area? Yes! There are rope swings in the adjoining woods for kids to enjoy. The large Pine forest to the south pop us is private and not open to the public.

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• Can we bring a generator or sound system? No. Our planning permission requires that campers are not allowed to play amplified music at any time, unless on headphones or similar. Non-amplified music must in no way cause nuisance to your fellow campers.

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• Do children have to be in bed by a curfew? All children need to be back on their pitches by 9pm and need to under close control of parents so as to minimise causing problems with your fellow campers.

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• Is there a noise curfew? From 10pm all campers must be as quiet as possible (no singing, shouting, running about etc) and respectful to others who may be trying to sleep.

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• Do you accept Stag and Hen parties, or other group bookings? Please contact us to discuss larger bookings or whole field hire.

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• Is there any electricity available (or phone chargers)? Unfortunately, we do not have these facilities currently.

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• Can I just turn up and hope for a pitch? No, sorry. We can do same-day bookings as long as you ring or email first, or book automatically via our booking system (which shows our live availability).

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• Can I pay by card once onsite? Yes. Although camping bookings must be paid in full before arrival, we offer contactless card machines when purchasing firewood or using the Farm Shop, or if you wish to extend your stay once on site (where possible).

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• Is there space to play games? Yes! Our meadows have plenty of space to play football, rounders, frisbee or even kubb! There is a also a new children's playground, adult exercise area, basket ball court and football pitch close by. (5mins Walk across the fields)

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• Where are the bins? Alpaca camp is a rubbish bin free site, so we kindly ask that campers take all of their rubbish with them when they leave please.

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• Can I swim in the lake? Swimming, fishing and all water sports are banned from our lake as they are let in their entirety to an angling club disturb the wildlife and it isn't safe.​

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• Cancellation Policy. Non-Refundable - No changes to, or cancellation of bookings are accepted within 7 days of arrival. Within this period refunds are 100% not available. 

       If you need to cancel prior to 7 days of your arrival then a cancellation fee of £12 will be charged to cover admin and fees we will                have already incurred.

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      Please obtain your own travel/cancellation insurance to cover you in the event that you have to cancel or alter              your booking within 7 days of your arrival.

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Please get in contact if you have any other questions or queries, either by email (camping@tompkinsfarm.co.uk) or by phone (07801109243).

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